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Return and Refund Policy

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Last updated: January 18, 2023

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Thank you for shopping at 1st Health.

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If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

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The following terms are applicable for any products or services that You purchased with Us.

 

Interpretation and Definitions

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Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this Return and Refund Policy:

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Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to 1st Health, 6 Venture Suite 150 Irvine CA 92618.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods or Services from Us.

Service refers to the Website.

Website refers to 1st Health, accessible from www.us1sthealth.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Your Order Cancellation Rights

 

You are entitled to cancel Your Order within 7 days if the service was not ordered or performed.

 

The deadline for cancelling an Order is 7 days from the date on which You purchased the services or on which the services could not be performed.

 

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

 

We will reimburse You no later than 14 days from the day on which We receive the payment. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

Conditions for Refunds

 

In order for the Services to be eligible for a refund, please make sure that:

  • The Services were purchased in the last 7 days

  • The Services are not ordered or performed

 

We reserve the right to refuse refunds of any service that does not meet the above return conditions in our sole discretion.

 

Unfortunately, Services on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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